SHIPPING & DELIVERY POLICY

We provide various types of delivery worldwide, depends on your preference.

It will take approximately 3 business days to process your order since we receive your request and send your confirmation regardless of the shipping option selected. We will ship out the package as soon as we receive your payment or issue an invoice (according to our business agreement), from Monday through Friday, including holidays (the Terms and Conditions respecting each logistics providers would vary accordingly). We cannot guarantee weekend delivery but will notify you if possible only when you select Express Delivery.

Currently, we are connected with all global carriers (DHL, UPS, FEDEX) and others (AIRLINE, CARGO, SEAWAY…). If you do not send request on any specific logistics provider, we will select the most appropriate one, based on our experiences and customers data. Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may cause delay in processing by an additional 1-2 business days. Therefore, we encourage all customers to thoroughly review their shipping and billing information before sending out to avoid any possible delayed.

The length of shipping time will vary among countries and choice of logistics carriers or types. All international orders will be shipped from our warehouse in Hanoi, Vietnam, which will greatly expedite the shipping times for your order.